Terms and Conditions

1. AGREEMENT TO TERMS

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Perry Marketing LLC, doing business as KPCB Edge ("KPCB Edge," “we," “us," or “our”), concerning your access to and use of the https://kpcbedge.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). We are registered in Wyoming, United States and have our registered office at 30 N Gould St Ste R, Sheridan, WY 82801. You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. Please ensure that you check the applicable Terms every time you use our Site so that you understand which Terms apply. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted; provided, however, that: (i) any modifications to these Terms of Use shall apply prospectively only; and (ii) any modification, amendment, or termination of Section 17 (Dispute Resolution and Binding Arbitration Agreement) shall not apply to any dispute, claim, or controversy that arose, accrued, or of which KPCB Edge had actual notice prior to the effective date of such modification.

The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Site is not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use this Site. You may not use the Site in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site.

We provide information on affordable housing and may assist you in performing the various tasks in an affordable housing transaction. However, THE SITE IS NOT INTENDED TO provide you with any financial, real estate, or related advice of any kind. You understand and agree that the Site may include advertisements. To help make the advertisements relevant and useful to you, we may serve advertisements based on the information we collect through the services. See our Privacy Policy for more details.

We operate the following affiliated brands, any use of any of the services provided by the following affiliated brands is subject to these Terms and Conditions: (a) Affordable Housing Heroes; (b) Housing Help AI; and (c) Tenant Relay. Services offered by each of these affiliate brands may be subject to additional terms of use as available on their respective websites, networks, mobile applications, or otherwise.

2. INTELLECTUAL PROPERTY RIGHTS

(a) Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.

(b) Digital Millennium Copyright Act (DMCA) Notice. We respect the intellectual property rights of others. If you believe that any material available on or through the Site infringes upon any copyright you own or control, please immediately submit a written notification to our Designated Copyright Agent at: Perry Marketing LLC, Attn: Copyright Agent, 30 N Gould St Ste R, Sheridan, WY 82801, or via email at our contact form. Your notification must satisfy the requirements of 17 U.S.C. § 512(c)(3), including: (1) identification of the copyrighted work; (2) identification of the allegedly infringing material; (3) your contact information; and (4) a statement that you have a good-faith belief that the use is unauthorized. We reserve the right to remove alleged infringing material and terminate the accounts of repeat infringers.

3. USER REPRESENTATIONS

By using the Site, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Terms of Use; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Site through automated or non-human means, whether through a bot, script, or otherwise; (6) you will not use the Site for any illegal or unauthorized purpose; and (7) your use of the Site will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

4. USER REGISTRATION

You may be required to register with the Site. You agree to keep your password and account credentials confidential and will be responsible for all use of your account and password. Your account and right to access the Site are personal to you and non-transferable. You may not share, sell, assign, or disclose your login credentials to any other individual or third party, nor may you permit any third party to access the Site using your account. We reserve the right to remove, reclaim, or change a username you select, or immediately suspend or terminate your account without refund, if we determine, in our sole discretion, that such username is inappropriate, or that you have shared your credentials in violation of this Section.

5. PROHIBITED ACTIVITIES

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Site, you agree not to:

Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.
Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
Use any information obtained from the Site in order to harass, abuse, or harm another person.
Make improper use of our support services or submit false reports of abuse or misconduct.
Use the Site in a manner inconsistent with any applicable laws or regulations.
Engage in unauthorized framing of or linking to the Site.
Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site.
Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
Delete the copyright or other proprietary rights notice from any Content.
Attempt to impersonate another user or person or use the username of another user.
Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.
Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.
Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software.
Use a buying agent or purchasing agent to make purchases on the Site.
Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise.
Use the Site to advertise or offer to sell goods and services.
Sell or otherwise transfer your profile.

6. USER GENERATED CONTRIBUTIONS

The Site does not offer users to submit or post content. We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Site, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions"). Contributions may be viewable by other users of the Site and through third-party websites. As such, any Contributions you transmit may be treated in accordance with the Site Privacy Policy. When you create or make available any Contributions, you thereby represent and warrant that:

The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Site, and other users of the Site to use your Contributions in any manner contemplated by the Site and these Terms of Use.
You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Site and these Terms of Use.
Your Contributions are not false, inaccurate, or misleading.
Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).
Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people.
Your Contributions do not violate any applicable law, regulation, or rule.
Your Contributions do not violate the privacy or publicity rights of any third party.
Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors.
Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
Your Contributions do not otherwise violate, or link to material that violates, any provision of these Terms of Use, or any applicable law or regulation.

Any use of the Site in violation of the foregoing violates these Terms of Use and may result in, among other things, termination or suspension of your rights to use the Site.

7. CONTRIBUTION LICENSE

You agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings).

By submitting suggestions or other feedback regarding the Site, you agree that we can use and share such feedback for any purpose without compensation to you.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Site. You are solely responsible for your Contributions to the Site and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.

8. MOBILE APPLICATION LICENSE

If you access the Site via a mobile application, then we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the mobile application on wireless electronic devices owned or controlled by you, and to access and use the mobile application on such devices strictly in accordance with the terms and conditions of this mobile application license contained in these Terms of Use. You shall not: (1) except as permitted by applicable law, decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the application; (2) make any modification, adaptation, improvement, enhancement, translation, or derivative work from the application; (3) violate any applicable laws, rules, or regulations in connection with your access or use of the application; (4) remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) posted by us or the licensors of the application; (5) use the application for any revenue generating endeavor, commercial enterprise, or other purpose for which it is not designed or intended; (6) make the application available over a network or other environment permitting access or use by multiple devices or users at the same time; (7) use the application for creating a product, service, or software that is, directly or indirectly, competitive with or in any way a substitute for the application; (8) use the application to send automated queries to any website or to send any unsolicited commercial e-mail; or (9) use any proprietary information or any of our interfaces or our other intellectual property in the design, development, manufacture, licensing, or distribution of any applications, accessories, or devices for use with the application.

The following terms apply when you use a mobile application obtained from either the Apple Store or Google Play (each an “App Distributor”) to access the Site: (1) the license granted to you for our mobile application is limited to a non-transferable license to use the application on a device that utilizes the Apple iOS or Android operating systems, as applicable, and in accordance with the usage rules set forth in the applicable App Distributor’s terms of service; (2) we are responsible for providing any maintenance and support services with respect to the mobile application as specified in the terms and conditions of this mobile application license contained in these Terms of Use or as otherwise required under applicable law, and you acknowledge that each App Distributor has no obligation whatsoever to furnish any maintenance and support services with respect to the mobile application; (3) in the event of any failure of the mobile application to conform to any applicable warranty, you may notify the applicable App Distributor, and the App Distributor, in accordance with its terms and policies, may refund the purchase price, if any, paid for the mobile application, and to the maximum extent permitted by applicable law, the App Distributor will have no other warranty obligation whatsoever with respect to the mobile application; (4) you represent and warrant that (i) you are not located in a country that is subject to a U.S. government embargo, or that has been designated by the U.S. government as a “terrorist supporting” country and (ii) you are not listed on any U.S. government list of prohibited or restricted parties; (5) you must comply with applicable third-party terms of agreement when using the mobile application, e.g., if you have a VoIP application, then you must not be in violation of their wireless data service agreement when using the mobile application; and (6) you acknowledge and agree that the App Distributors are third-party beneficiaries of the terms and conditions in this mobile application license contained in these Terms of Use, and that each App Distributor will have the right (and will be deemed to have accepted the right) to enforce the terms and conditions in this mobile application license contained in these Terms of Use against you as a third-party beneficiary thereof.

9. SUBMISSIONS

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site ("Submissions") provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.

10. THIRD-PARTY WEBSITE AND CONTENT

The Site may contain (or you may be sent via the Site) links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ("Third-Party Content"). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms of Use no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Site or relating to any applications you use or install from the Site. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.

11. ADVERTISERS

We allow advertisers to display their advertisements and other information in certain areas of the Site, such as sidebar advertisements or banner advertisements. If you are an advertiser, you shall take full responsibility for any advertisements you place on the Site and any services provided on the Site or products sold through those advertisements. Further, as an advertiser, you warrant and represent that you possess all rights and authority to place advertisements on the Site, including, but not limited to, intellectual property rights, publicity rights, and contractual rights. We simply provide the space to place such advertisements, and we have no other relationship with advertisers.

12. SITE MANAGEMENT

We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.

13. PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy: https://kpcbedge.com/privacy-policy/. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Use. Please be advised the Site is hosted in the United States. If you access the Site from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Site, you are transferring your data to the United States, and you agree to have your data transferred to and processed in the United States.

14. TERM AND TERMINATION

These Terms of Use shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF USE OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

15. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.

We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith.

16. GOVERNING LAW AND VENUE FOR NON-ARBITRABLE CLAIMS

(a) Governing Law. These Terms of Use, your access to and use of the Site, and any dispute, claim, or controversy arising out of or relating to these Terms of Use, the Privacy Policy, our services, or any communications sent by or on behalf of us (whether in contract, tort, statutory, common law, or otherwise) shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict-of-law principles, except to the extent that: (i) the Federal Arbitration Act (“FAA”) governs the interpretation and enforcement of Section 17 (Dispute Resolution and Binding Arbitration Agreement); and (ii) mandatory, nonwaivable consumer protection laws of your state of residence require the application of such state’s law.

(b) Forum and Venue for Non-Arbitrated Matters. For any dispute, claim, or proceeding that is found not subject to arbitration under Section 17, or for any judicial proceeding properly brought to compel arbitration, stay litigation, enforce an arbitral award, or seek preliminary injunctive relief in aid of arbitration as permitted herein, you and KPCB Edge irrevocably submit to the exclusive jurisdiction and venue of the Third Judicial District Court in and for Salt Lake County, State of Utah, or the United States District Court for the District of Utah (Central Division). You and KPCB Edge waive any and all defenses of lack of personal jurisdiction, improper venue, or forum non conveniens with respect to such courts.

17. DISPUTE RESOLUTION AND BINDING ARBITRATION AGREEMENT

**PLEASE READ THIS SECTION CAREFULLY. IT MATERIALLY AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT, HAVE A JURY HEAR YOUR CLAIMS, AND PARTICIPATE IN A CLASS ACTION.

(a) Scope of Arbitration Agreement.** To the fullest extent permitted by law, you and KPCB Edge mutually agree that any and all disputes, claims, counterclaims, or controversies arising out of, relating to, or concerning in any way:

these Terms of Use, the Privacy Policy, or any supplemental terms;
the Site, mobile applications, Content, services, or products;
any advertisements, promotional campaigns, leads, or representations made by or on behalf of us;
any communications sent by or on behalf of us or third-party service providers (including, without limitation, calls, artificial or prerecorded voice messages, automated text messages/SMS, ringless voicemails, emails, push notifications, or direct marketing); and/or
any alleged violation of any federal, state, or municipal statute, regulation, or common-law doctrine—specifically including, without limitation, the Telephone Consumer Protection Act (47 U.S.C. § 227 et seq.) (“TCPA”), the Telemarketing Sales Rule (16 C.F.R. Part 310), the CAN-SPAM Act (15 U.S.C. § 7701 et seq.), the Fair Credit Reporting Act (15 U.S.C. § 1681 et seq.), the Utah Consumer Sales Practices Act (Utah Code Ann. § 13-11-1 et seq.), the Utah Telephone and Facsimile Solicitation Act (Utah Code Ann. § 13-25a-101 et seq.), state automatic dialing and privacy statutes, and any state or federal unfair and deceptive trade practices statutes shall be resolved exclusively through final and binding individual arbitration administered by the American Arbitration Association (“AAA”) pursuant to the Federal Arbitration Act (9 U.S.C. § 1 et seq.) and the AAA Consumer Arbitration Rules then in effect, except as modified by this Agreement.

(b) Delegation Provision. The arbitrator—and not any federal, state, or local court or agency—shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, scope, enforceability, revocability, or formation of this Section 17, including, but not limited to, any claim that all or any part of this Section 17 is void or voidable. However, any dispute regarding the enforceability, validity, or severability of the Class Action Waiver in Section 17(e) or the Mass Arbitration procedures in Section 17(g) shall be decided solely by a court of competent jurisdiction under Section 16(b).

(c) Exceptions to Arbitration. Notwithstanding the foregoing, either party may: (1) bring an individual action in small claims court having competent jurisdiction; and (2) seek emergency, provisional, or preliminary injunctive relief in a court of competent jurisdiction under Section 16(b) to preserve the status quo or prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or data security breaches.

(d) Mandatory Informal Pre-Dispute Resolution. Before initiating arbitration, the claimant must send a written notice of dispute containing: (1) the claimant’s full legal name, telephone number, mailing address, and registered email address; (2) a detailed factual description of the nature and basis of the dispute; and (3) the specific financial and equitable relief sought, including an itemized calculation of alleged damages. The notice must be personally signed by the claimant (and claimant’s counsel, if represented) and emailed to our contact form or mailed via certified mail to: Perry Marketing LLC, 30 N Gould St Ste R, Sheridan, WY 82801. For a period of sixty (60) days following receipt of a complete notice, the parties shall engage in good-faith informal negotiations to resolve the dispute. Any applicable statute of limitations shall be tolled during this 60-day window. Completion of this informal dispute resolution conference is a mandatory condition precedent to filing any demand for arbitration; if an arbitration is initiated without fully satisfying this provision, the AAA shall administratively close the file upon notice from the respondent.

(e) Class, Collective, and Representative Action Waiver. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ALL CLAIMS MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF, CLASS REPRESENTATIVE, OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, MULTIPLE-PLAINTIFF, OR PRIVATE ATTORNEY GENERAL PROCEEDING. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim. Unless all affected parties agree in writing, the arbitrator may not consolidate more than one person’s claims. If a final, non-appealable judicial determination finds this waiver unenforceable as to a particular claim or request for public injunctive relief, that specific claim or request shall be severed and litigated in court under Section 16(b), while all other claims remain subject to binding individual arbitration.

(f) Arbitration Location and Rules. Arbitration hearings shall take place remotely via videoconference or telephone, unless the arbitrator determines an in-person hearing is necessary, in which case the hearing shall take place in Salt Lake County, Utah, or in the county of your residence if required by AAA rules or applicable law. Payment of filing, administration, and arbitrator fees will be governed by the applicable AAA rules. Each party shall bear its own attorneys' fees and costs unless the arbitrator awards fees and costs pursuant to an applicable statutory fee-shifting provision or upon finding that a claim, defense, or motion was frivolous or brought for an improper purpose under Federal Rule of Civil Procedure 11 standards.

(g) Mass Arbitration Protocol.

To ensure the fair, orderly, and cost-effective resolution of coordinated disputes, the parties agree that if twenty-five (25) or more individual demands for arbitration of a similar nature, asserting common questions of fact or law, and represented by the same counsel or coordinated counsel, are submitted against KPCB Edge within a ninety (90) day period (“Mass Filing”), the following procedures shall govern:

(1) Application of Supplementary Rules & Process Arbitrator. The American Arbitration Association (“AAA”) Mass Arbitration Supplementary Rules then in effect shall apply, as supplemented and modified by this subsection (g). Upon initiation of a Mass Filing, the parties shall jointly request that the AAA appoint a single Process Arbitrator to determine all administrative and preliminary threshold matters, including: (i) whether the individual claims meet the criteria of a Mass Filing; (ii) whether claimants have satisfied the mandatory pre-dispute resolution and notice requirements under Section 17(d); (iii) whether counsel has complied with the verified claim attestation requirements in subsection (g)(2); and (iv) the proper scheduling of batch proceedings.

(2) Verified Claim Attestation. As a mandatory condition precedent to filing any demand in a Mass Filing, each claimant (and claimant's counsel) must execute and submit an individualized, signed affirmation stating under penalty of perjury: (i) the claimant's verified legal identity and physical address; (ii) the date(s) and specific phone number(s) or email address(es) used on the Site; (iii) the specific communications received; and (iv) that counsel has conducted a reasonable inquiry under the standards of Federal Rule of Civil Procedure 11 to confirm that the claimant is not fictitious, duplicative, or unverified. Fictitious or unverified demands shall be dismissed by the Process Arbitrator with prejudice.

(3) Sequential Batching of Claims. Following the Process Arbitrator’s determination of threshold issues, the remaining eligible claims shall be administered in successive batches of fifty (50) claims per batch:

(A) In each batch, claimants’ counsel and KPCB Edge shall each select twenty-five (25) demands to proceed.

(B) Only the selected fifty (50) claims shall be filed with, administered by, or assessed fees by the AAA. Any filing, administrative, or arbitrator fees for claims outside the active batch shall not be assessed or deemed payable, and the non-payment of fees for unbatched claims shall not constitute a default, breach, or waiver of arbitration by KPCB Edge.

(C) During the pendency of a batch, all remaining demands in the Mass Filing shall remain stayed, and any applicable statutes of limitations shall remain tolled from the date of the claimant's initial notice of dispute until their batch is initiated.

(D) A single merits arbitrator shall be appointed per batch (unless the parties agree otherwise). Virtual hearings shall serve as the default hearing format.

(4) Mandatory Global Mediation. Following the issuance of final arbitral awards in the first batch, the parties agree to participate in a mandatory, global mediation facilitated by a single mediator appointed by the AAA. The mediation shall occur within sixty (60) days after the conclusion of the first batch, during which the parties shall confer in good faith to resolve the remaining claims based on the rulings and outcomes of the initial batch.

(5) Successive Batches and Safety Valve. If global mediation does not resolve the remaining claims, the second batch of fifty (50) claims shall proceed under the same procedure. If the remaining claims in a Mass Filing are not resolved within two (2) years following the appointment of the Process Arbitrator, any claimant whose claim has not yet been batched may elect either to: (i) remain in the batching queue with continued tolling of the statute of limitations; or (ii) withdraw their arbitration demand and pursue their claim solely in an individual capacity in small claims court or in the judicial courts specified in Section 16(b).

(6) Judicial Enforcement. The courts specified in Section 16(b) shall have exclusive jurisdiction to enforce this Mass Arbitration protocol, enjoin any demands or administrative fee assessments issued in violation of this subsection, and award reasonable attorneys' fees incurred in enforcing compliance with this provision.

(h) Limitation Period. To the extent permitted by law, any claim, action, or proceeding arising out of or related to the Site, our services, communications, or these Terms must be commenced within one (1) year after the cause of action accrued, or such claim shall be permanently barred.

(i) 30-Day Right to Opt Out. You have the right to opt out of the provisions of this Section 17 by sending written notice of your decision to opt out to our contact form within thirty (30) days after first becoming subject to these Terms of Use. Your notice must include: (1) your full legal name; (2) your verified mailing address; (3) the telephone number(s) and email address(es) associated with your use of the Site; and (4) an unambiguous, signed statement that you wish to opt out of the Dispute Resolution and Binding Arbitration Agreement. If you send a timely opt-out notice, all other parts of these Terms of Use will continue to apply to you, but neither you nor KPCB Edge will be bound by the arbitration agreement or class action waiver set forth in this Section 17, and any claims shall be subject to the exclusive forum and venue provisions of Section 16(b).

18. CORRECTIONS

There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.

19. DISCLAIMER

THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

20. LIMITATIONS OF LIABILITY

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE LESSER OF THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING OR $1,000.00 USD. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

21. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Site; (2) breach of these Terms of Use; (3) any breach of your representations and warranties set forth in these Terms of Use; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Site with whom you connected via the Site. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

22. USER DATA

We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

23. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

24. CALIFORNIA USERS AND RESIDENTS

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

25. MISCELLANEOUS

These Terms of Use and any policies or operating rules posted by us on the Site or in respect to the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. These Terms of Use operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms of Use or use of the Site. You agree that these Terms of Use will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms of Use and the lack of signing by the parties hereto to execute these Terms of Use.

(a) Express Written Consent to Communications. By submitting your telephone number, checking any marketing or property-inquiry consent box, or utilizing our Site, you provide your express written consent (within the meaning of the Telephone Consumer Protection Act, 47 U.S.C. § 227, and applicable state telemarketing laws) authorizing KPCB Edge (Perry Marketing LLC) and its affiliates to deliver marketing, informational, transactional, and promotional communications to you at the phone number(s) provided. Where you submit an inquiry regarding a specific property or listing and affirmatively select an optional, separate consent box naming an individual third-party property management company or service provider, you authorize that specifically named third party to contact you regarding your inquiry. These communications may include:

text messages (SMS and MMS);
artificial, prerecorded, or synthesized voice calls;
calls placed using automated telephone dialing systems (ATDS) or predictive dialers; and
emails and push notifications.

Such communications may relate to housing availability, listing alerts, application guides, credit-repair or related housing services, customer support, and commercial promotions.

(b) Consent Not a Condition of Service. Consent to receive marketing calls and text messages is not required as a condition of purchasing any goods, software, or services, accessing contact information, or browsing the Site. Standard message frequency varies. Message and data rates may apply pursuant to your cellular carrier contract.

(c) Revocation and Opt-Out Procedures. You have the right to revoke your consent to receive text messages and automated telephone calls at any time:

Text Messages (SMS/MMS): To stop receiving text messages from KPCB Edge, you must reply directly to any text message received with any of the following universal single-word commands: STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE. Upon receipt of your opt-out command, we will process your request and may send one (1) final text message confirming your unsubscription. If you have opted into separate messaging channels (such as individual property managers operating under separate shortcodes or long codes via Tenant Relay or other vendors), you must reply STOP directly within that specific messaging thread to terminate communications from that sender.
Telephone Calls: To opt out of telephone marketing calls, you may make an express oral request to our representative during any call, or you may submit a written opt-out notice specifying the telephone number to be placed on our internal Do-Not-Call list by emailing our contact form with the subject line “Do Not Call Request.”
Emails: To opt out of commercial emails, click the “Unsubscribe” link located at the bottom of any marketing email.
Processing Standard: We will process all valid revocation requests as promptly as practicable and within all timeframes required by applicable federal and state regulations (not to exceed ten (10) business days). While you may revoke consent by any reasonable method that clearly conveys your intent, utilizing the designated automated mechanisms set forth in subsections (1)–(3) ensures immediate and accurate processing across our systems.

27. INFORMATIONAL DIRECTORY & GOVERNMENT NON-AFFILIATION DISCLAIMER

KPCB Edge IS AN INDEPENDENT, PRIVATELY OWNED AND OPERATED INFORMATION DIRECTORY AND LEAD-COMMUNICATION SERVICE OWNED BY Perry Marketing LLC. WE ARE NOT A GOVERNMENT AGENCY, ARE NOT AFFILIATED WITH, SPONSORED BY, OR ENDORSED BY THE U.S. DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT (HUD), ANY PUBLIC HOUSING AUTHORITY (PHA), OR ANY FEDERAL, STATE, OR LOCAL GOVERNMENTAL ENTITY, AND WE DO NOT ADMINISTER OR ACCEPT OFFICIAL GOVERNMENT HOUSING ASSISTANCE APPLICATIONS. Our informational content and guides are compiled strictly for general reference and educational purposes. We do not guarantee eligibility for any government assistance program, voucher availability, or housing placement. Rules and eligibility requirements for Section 8 Housing Choice Vouchers and related assistance differ across local jurisdictions and change frequently; users must apply directly through their local Public Housing Authority (PHA). By downloading guides or submitting information through the Site, you represent that you are 18+ years of age, understand that this site is not endorsed or supported by any government agency, and agree to these Terms of Use and our Privacy Policy. Nothing contained on the Site, in the Application Guides, or in any communications from KPCB Edge constitutes legal, financial, or housing counseling advice. KPCB Edge is not a law firm, legal aid organization, or housing authority. All guides and materials are provided strictly for informational and educational purposes, and you are solely responsible for verifying all eligibility criteria directly with your local Public Housing Authority (PHA) or legal counsel.

28. FEES

Generally. You may be required to pay fees to access certain features of the Site. All fees are in U.S. dollars and are non-refundable. If we change the fees for all or part of any of the Site, including by adding fees or charges, we will provide you advance notice of those changes. If you do not accept the changes, we may discontinue providing the applicable part of the Site to you. Our authorized third-party payment processors will charge the payment method you specified at the time of purchase or as agreed to as part of the selected feature. You authorize us to charge all fees as described in these Terms of Use for the features you select to that payment method. If you pay any fees with a credit card, we may seek pre-authorization of your credit card account before your purchase to verify that the credit card is valid and has the necessary funds or credit available to cover your purchase.

Subscriptions. The Site may include features that allow for automatically recurring payments for periodic charges (“Subscription Service”). If you decide to activate a Subscription Service, you authorize us to periodically charge, on a going-forward basis and until cancellation of either the recurring payments or your account, all accrued sums on or before the payment due date for the accrued sums. The subscription will continue unless and until you cancel your subscription, or we terminate it. You must cancel your Subscription Service before it renews in order to avoid billing of the next periodic subscription fee to your account. We will bill the periodic subscription fee to the payment method you provide to us during registration (or to a different payment method if you change your payment information). We may change the subscription fee for any subsequent subscription period but will provide you advance notice of any increase before it applies. Unless otherwise stated in your Product’s Terms, you may cancel a Subscription Service at any time directly through the settings page in your account (which provides immediate, automated online cancellation) or by contacting us at our contact form. Cancellations take effect at the conclusion of the then-current billing period.

29. CONTACT US

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

Perry Marketing LLC
30 N Gould St Ste R, Sheridan, WY 82801
United States
Email: our contact form