The interview and the proof you'll need

The interview

After you apply, the state schedules an eligibility interview, usually by phone and sometimes in person. A caseworker goes over your application, asks about anything unclear, and tells you what proof to send. Most interviews take 20 to 30 minutes.

Answer the phone when the state calls, even from an unknown number, around your interview time. If you miss it, call your SNAP office and ask for another one. The state has to schedule a second interview if you ask.

Use the interview to mention anything that could raise your benefit, such as high rent, utility bills, child care costs, or medical bills for someone 60 or older or disabled. Ask the caseworker to explain anything you don't understand.

The proof

Your state will tell you exactly what it needs. Common items are on the checklist below. Send copies, not originals, and keep a copy of everything you send. Write your name and case number on each page.

The state must give you at least 10 days after the interview to send the proof. If you can't get something in time, such as a letter from an employer, call and tell them; the caseworker can sometimes help get it or accept something else.

If you're denied for missing paperwork

Denials for missing documents are common and usually fixable. Send the missing proof as soon as you can and ask whether the state can reopen your application. If it can't, reapply right away, since benefits count from the new application date.

Sources: 7 CFR 273.14, recertification, eCFR; SNAP eligibility, USDA.